In today's increasingly interconnected world, effective communication and social skills are essential for success in both personal and professional endeavors. This course provides a comprehensive introduction to these critical skills, equipping students with the knowledge and tools necessary to navigate a wide range of communication and social situations with confidence and poise.
The bundle comprises the following 18 individual bite-sized courses:
- Asking the Right Questions
- Communicating under Pressure
- Communicating with Emotional Intelligence
- Effective Research
- Presenting with Confidence
- Spelling and Punctuation
- The English Sentence
- What’s Not Being Said?
- Workplace Diplomacy
- Writing Your Report
- Effective Dispersed Team
- Strategies for effective listening
- Improving your Business Writing Skills
- Improving your Verbal Communications Skills
- Working with Different Communication Styles
- Customer communication Part 1
- Customer communication Part 2
- Customer communication Part 3
Learning Objectives:
By the end of this course, students will be able to:
- Articulate their thoughts and ideas clearly, concisely, and persuasively
- Employ active listening techniques to fully understand and respond to others
- Adapt their communication style to suit different audiences and contexts
- Build rapport and establish positive relationships with others
- Effectively manage conflict and resolve disagreements constructively
- Present themselves with confidence and professionalism in various settings
- Navigate social situations with grace and etiquette
Training Duration
This bundle may take up to 5 hours to be completed in full. However, actual study time differs as each learner uses their own training pace. You will retain access to all already completed courses for the entire period of the bundle validity.
