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LGCA Certificates

Customer Treatment - UK and US Perspectives (CTUKUS)


Description
Customer Treatment, and, more particularly, detection and prevention of unfair, deceptive and abusive acts and practices, has for the last couple of decades become a prominent aspect of the financial services sector operation on both sides of the Atlantic Ocean.

This course offers an overview of both the UK Consumer Duty and the U.S. UDAAP regulations.
Content
  • LEARNING CONTENT
  • Customer Treatment - UK and US Perspectives
  • FINAL TEST
  • Final Test
Completion rules
  • All units must be completed
  • Leads to a certificate with a duration: Forever
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